STAKEHOLDER ENGAGEMENT

ALIGNING STAKEHOLDER

EXPECTATIONS WITH BUSINESS STRATEGY

Continuous engagement with our stakeholders allows us to remain responsive to their expectations, foresee emerging risks and identify opportunities. Our social responsibility performance standards help ensure effective engagement with relevant stakeholders across multiple industries and geographies; provide adequate grievance mechanisms to help resolve situations of potential conflict; and develop specialised standards for potentially vulnerable communities such as indigenous peoples. The process follows five principles of engagement:

Ask

Our dialogue begins with questions that solicit feedback. Our stakeholders have access to a number of platforms to reach out to Vedanta personnel and voice concerns.

Answer

Analyse

Align

Act

Our key stakeholders

Local Community

Employees

Shareholders, Investors, & Lenders

Civil Societies

Industry(Suppliers,
Customers,
Peers, Media)

Governments

Local Community

Types of Engagement

Community group meetings, village council meetings, community needs/social impact assessments, public hearings, grievance mechanisms, cultural events, engaging philanthropically with communities via the Vedanta Foundation


Key Expectations
  • Need-based community development projects
  • Increasing reach of community development programmes
  • Improved grievance mechanism for community

Initiatives in FY2020
  • ₹296 Crore invested in Social Investment
  • 3.26 million beneficiaries of community development programmes
  • Community grievance process followed at all operations